Plantower laser counters may need replacing for various reasons including age, contamination inside the device or simply failing after a long time in service.
Here you can purchase replacement particle detectors. They come in pairs for the PA-II series devices with a plastic component to aid in locating supporting parts.
All Plantower laser counters have been pre-tested in PurpleAir test chambers.
NOTE: Please be sure to select the correct laser counter set for your device:
Each type has different connectors or mounting methods
One of my counters was giving very high readings. After I tried the suggested cleaning routines, Purple Air offered to send replacement counters. I installed the new counters and now my unit is working properly. Great service.
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Duane Percox
Replacing Laser Counters
I followed the video and the replacement went just as expected. Quality hardware and instruction.
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Dennis Hagen
I failed at installing a replacement laser counter
I did try to follow the instructions very carefully, but, nonetheless, my Purple Air is now dead. I had a lot of trouble transferring the old chip to the new laser counter. Oh well, it was fun having the device for a couple of years.
Hi Dennis,
We see that you've submitted a support ticket with us. If you would like to continue troubleshooting, please reply to our email!
A
Andrea Nick
Laser may be fine but my unit still doesn't work
I am glad there is an option to replace the laser. It did not work for me and have tried several troubleshooting ideas. I wish I could just get a new unit but it is not in the budget at this time. Hoping others have better luck.
Hi Andrea,
We're sorry you've had a hard time replacing the laser counters in your device. We'd be happy to help if you send an email to contact@purpleair.com!